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Head office

Velocitaas Ltd
Old Street, London EC1V

Greater London & M25 served

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Quick answers

Frequently asked.

How fast is pickup?

Average pickup time in central London is three minutes. Outer boroughs typically five-to-eight minutes.

Can I pre-book a ride?

Yes — schedule any ride up to thirty days in advance from the booking widget on the home page.

Do you serve airports?

All five London airports — Heathrow, Gatwick, Stansted, Luton, and London City — with flight tracking included.

How do I pay?

Card, contactless, Apple Pay, Google Pay, or cash on arrival. Business accounts billed monthly.

Is there a cancellation fee?

Cancel for free up to five minutes before pickup. After that, a small fee may apply to cover the chauffeur's time.